Return and Refund Policy

Welcome to LostMonk Ventures LLP! We are committed to providing you with high-quality products and exceptional customer service. This Returns and Refund Policy outlines the guidelines and procedures for returning products and requesting refunds.

1. Returns

1.1 Eligibility: To be eligible for a return, the product must be in its original condition and packaging, unused, and free from any damage or signs of use.
 

1.2 Timeframe: You may initiate a return within 7 days from the date of purchase. After this period, we will not accept returns.

1.3 Return Process: To initiate a return, please contact us at lostmonkventuresllp@gmail.com or call us on 9797161620.

1.4 Shipping Costs: The customer is responsible for all shipping costs associated with returning the product. We recommend using a trackable shipping method to ensure the product reaches us safely.

1.5 Inspection and Approval: Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria. If the product is approved for a return, we will process the refund according to the selected payment method.

2. Refunds

2.1 Timeframe: After the return is approved, we will process the refund within 7 days. Please note that the refund processing time may vary depending on your payment method and financial institution.

2.2 Refund Method: Refunds will be issued to the original payment method used during the purchase. If the original payment method is no longer available, we will issue the refund in the form of a store credit.

2.3 Partial Refunds: In some cases, a partial refund may be granted if the returned product is not in its original condition or missing parts. The amount of the partial refund will be determined based on the product's condition.

 
Contact Us

If you have any questions or concerns about our Returns and Refund Policy, please contact us at lostmonkventuresllp@gmail.com or call us on 9797161620. We are here to assist you and ensure your satisfaction with LostMonk Ventures LLP.